I cannot find this job on Apex Systems’ website but this LinkedIn job listing does seem to be connected to the Apex Systems LinkedIn page, so be cautious, but appears legit.
Compensation: $17/hr. – 1st shift hours, $18/hr. – 2nd shift hours
Estimated Duration: 12+ month contract
Start Date: July 25, 2022
Job Summary: Safety Agents are dedicated to the defense of our user base against bad actors. They will work with content across a multitude of social and gaming platforms. This person will manage an ongoing ticket queue and navigate through the game to resolve reported issues. The agent will be an expert on all policy across our ecosystem and will be equipped to make important decisions in keeping our community safe. Ideal candidates will have prior ticket queue experience, helpdesk or some type of hospitality/restaurant background.
Qualifications:
- Ability to handle large amounts of user generated content
- Able to deal with sensitive situations and malicious content online (text, images, video)
- Ability to be objective instead of subjective
- Capable of being emotionally resilient and objective
- Excellent communication skills and ability to work on a team
- Critical thinking and investigative skills
- Ability to adapt to on-the-fly situations and process changes
- Excitement about and knowledge of popular video gaming communities and culture
- Can recognize common internet slang and memes and able to keep up with what is popular
- Understanding of social media content creation and the impacts it can have once public
Check out full listing.