Great chance to move up for an experienced moderator: Link
YOU WILL
- Help support the research, development, and operational implementation of content policies to address emerging and/or evolving needs within our programs (e.g., hate, offensive or derogatory language, and other objectionable material)
- Analyze existing policies to ensure consistency with Eventbrite’s values and business strategy
- Project manage policy initiatives, including proactive and ongoing communication with internal stakeholders and partners such as Product, Comms, Marketing, Legal and others
- Serve as subject matter expert and escalation point for investigations and communications for policy issues
- Incorporate insights and trends from enforcement operations to improve policies
- Identify opportunities to change the product or our internal policies or process to improve user trust, or provide a better user experience
- Proactively identify and evaluate content policy risks to our global platform and drive solutions to help mitigate them
- Keep informed of evolving trends in platform abuse, abuse tactics, regulatory requirements, and industry best practices
- Support the communication of our policy program to internal stakeholders