You can also EasyApply on LinkedIn or directly on company website here: Link
What you’ll be working on
- Ensure that the community has the information they are looking for, to stoke the conversations happening, and to generally make the community a pleasant and fun place to be
- Engage with our online community – build visibility and credibility by attending and moderating chats and respond to comments and requests
- Create engaging content, including articles, social media posts, newsletters, and videos.
- Analyze web traffic and relevant community metrics.
- Relay community feedback to relevant internal stakeholders.
- Your main objectives will be:
- Increasing the engagement in our community
- Increasing the satisfaction of our community members and encourage content creation from members especially to help one another
- Moderating to ensure a positive and empathy approach is upheld
- Build processes that ensure mitigation of negative sentiment, and that support issues raised are handled quickly