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Community Support Manager at Framework

From the ad:

The Position: looking for a fantastic Community Support Manager to join the Framework Team to foster, grow, and support the wonderful community of customers and developers using our products. This includes managing and moderating our rapidly growing community forum, jumping into our social feeds and subreddit, and coordinating developer programs and community initiatives to bring the Framework mission and philosophy out into the online world. We’re looking for someone who has unstoppable positivity and enthusiasm along with the technical knowledge to engage on complex hardware and software topics.

  • Moderating and managing the Framework Community, encouraging positive discussion and debate
  • Participating in our social feeds and pages across Facebook, Instagram, Twitter, YouTube, and Reddit to be a voice for the company and our brand
  • Contributing to our knowledge base and proactively capturing new issues and solutions identified by community members
  • Creating and coordinating programs for our hardware developer communities and managing developer relations
  • Capturing and condensing customer issues for our engineering and operations teams and learning community desires to help inform future product development
  • Inventing and kicking off new community initiatives to drive our mission of remaking Consumer Electronics to respect people and the planet

Full ad here: Link

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