There are some good senior roles open right now. If you have the skills but not the years of experience they are asking for (in any of this ads) apply anyways, the worst they can say is no. They ask for a cover so this one is not a quick apply.
Job Description
The Director, Trust and Safety will own a key piece of the company’s long-term business strategy by managing the evolution of audience conversations on our branded community platform. This is a highly collaborative role that will build consensus across teams / departments about what the boundaries are for conversations hosted on TYT owned-and-operated apps.
You’ll love working here because: TYT has been a mission-driven company from its inception, and will always be so; You’ve mastered remote work out of preference, rather than necessity. Our geographically distributed team chose to work remotely before the pandemic, and we haven’t missed a beat.
You’re deeply curious and are intrigued by a business that never stops evolving, always adapting to changes in the business, technical and cultural landscape. There’s a distinct lack of ego on the team; ideas are raised, challenged and refined at all levels of the company, and yours will be part of the mix.
Primary Responsibilities
Research, build and communicate policies that impact broad-reaching issues of safety and expression. onboarding and training processes, and strategy for TYT’s audience-generated content moderation operation. Establish key performance measures and goals; set standards for reporting the success of moderation team, both internally and externally. Facilitate periodic oversight reviews to continuously improve and tune TYT’s moderation policies and execution. Oversee the performance of partner tools, technologies, and processes to support vision and strategy. Engage externally with experts and members of the TYT community on matters of safety and guidelines. Lead investigations of high-profile and gray area policy issues. Advise on areas where commercial advertising and user-generated content intersect. Monitor the security and appropriate use of audience-provided personal information and compliance with statutory guidelines.
Requirements
- 10+ years of experience in training, organizational development and knowledge management for a leading global technology company.
- 3+ years experience with moderation of user generated content, and developing, implementing, maintaining, and communicating community standards.
- Subject matter expertise in the intersections of free speech, consumer privacy, and the law Experience leading corporate-based training within a globally distributed workforce.
- Be able to articulate vision and strategy and execute on plan and roadmap. Past experience leading learning and organizational development functions.
- Excellent interpersonal and communication skills, integrity, and confidence Prior experience with e-learning tools and modalities, including learning and knowledge management systems.
- Expertise in Adult Learning and Instructional Design. Superior leadership and management skills.