Lightspeed Systems is seeking a dedicated individual to join their team as a Student Safety Specialist. In this role, you will play a crucial part in ensuring the safety and well-being of students by reviewing online activity that is flagged as potentially concerning or dangerous.
Pay is reported to be $18 an hour
If you are looking for a meaningful role where you can make a difference in the lives of students, this is the opportunity for you. Join the Lightspeed Systems team and help shape the future of student safety in the digital age.
From the ad:
ABOUT THE JOB: The following are the essential functions of the position. The list is not exhaustive and may be supplemented as necessary.
- Actively monitor queues to review and act on alerts flagging potentially concerning student activity.
- Analyze flagged content (including self-harm, violence, child sexual abuse material, and bullying) and determine context and student intent.
- Identify harmful online behavior and communicate with clients to advise appropriate responses.
- Collaborate with other teams (e.g., Technical Support, Sales, Customer Success) to resolve client needs.
- Continuously update skills and knowledge on the latest online threats to students.
- Review escalated alerts and contact school officials by phone to prompt urgent action.
- Identify emerging issues and trends to inform solution development.
- Participate in team projects and initiatives.
- Work flexible shifts including evenings, nights, weekends and holidays.